The staff and treatment at West Herr Chevy is outstanding and consistent. Every time I take my car there to be serviced the team is there to collectively explain every detail. I especially appreciate Nicholas and the time he took to work with me.

I purchased my car here and it was a great experience. Steve was wonderful and helped me every step of the way. I just recently had my first service appointment and Robert was fantastic. Outstanding customer service and very quick.

They covered all discrepancies and made the repairs and sent me off a Happy Camper!

We have worked with Emma multiple times and I would recommend her to anyone. West Herr was easy to work with.

Just leased a new Traverse and had a pleasant experience. Sales staff were very helpful.

Service always top shelf. Yesterday no exception! Sean addressed my concerns and all issues resolved! Thanks again Jeff Wagner Loyal return lessee ! Very good job

Very professional from day 1 of sales experience, through delivery of vehicle, and continuing through multiple service appointments. No disappointments.

The repair personnel has always been very helpful , courteous and professional. It’s a pleasure working with Phillip in the repair shop in particular. He is very patient and knowledgeable and makes sure you know all the details of what is needed.

Jess & the Service Team at Chevy Williamsville had my Car done earlier than promised. They are very professional. I am always happy to Service my Cars here.

The employees are always super friendly and extremely helpful. I was able to get in and out of my appointment in a timely manner.

I had an oil change, tire rotation, and air filter replaced. Service was good, employees were professional. Nick was great. Would come back again soon.

Joe LaTona was great, very easy to do business with and went above and beyond with his attentiveness. He made me feel very comfortable as a first time buyer, and I’m extremely happy with my purchase and experience!

I was impressed with how organized and streamlined the process was. I didn’t feel like my time was wasted, the team worked effectively to transfer the new vehicle to me.

Everyone made me feel welcome and valued customer. The greeter was very welcoming, Sean was very efficient signing me in for service and the cashier at the end of the process was very good as well. I would recommend WestHerr to anyone

People are very friendly and knowledgeable. They explain their work to you in terms you understand. Dealership is very clean.

Mr Fox has been my car dealer for over 20 years. He listens to my pros and cons when purchasing a vehicle. This purchase was no different. Mr Fox even walked me through setting up an e z pass account. He was polite,professional and a joy to work with. Thanks for a wonderful experience.

2021–when I was in the market for a new car, the salespersons I was working with were very helpful, professional, answered all my numerous questions etc. I had a great experience working with West Herr Chevy in Williamsville NY. Today (2/21/23) I took my car into the West Herr Express location in Williamsville NY for the NYS Inspection—I was able to get an appointment for the next day. The staff was professional and courteous and the work was completed in a timely manner.

Explained everything I wanted to know about my new Equinox with war rent and payment options

West Herr Williamsville is the best. Great sales people and great service. Love my new Equinox!! Thank you Bill Cain.

I took my 2020 Chevy equinox in for service 15600 miles. They did a great job with the service and washed my vehicle even though it wasn’t dirty. I will recommend this dealership to anyone who wants service for their vehicle. Reasonable prices!! Great Job guys!!!

Nick and Jennifer were very nice and took the time to make sure my purchase was a positive experience.

Efficient, kind, courteous, and; knowledgeable. The entire staff made the purchasing experience enjoyable. I look forward to buying in the future.

Whoever I have dealt with at this dealership, they're always professional and pleasant. Right from the top management, to the sales person to the service department. They always take good care of me. It's a pleasure doing business with them. Everyone seems to go above and beyond there.

Outstanding service. Friendly, informative and courteous. Waiting area was very comfortable with resfreshments and wifi access.

Thank you for the efficient and friendly customer service. Everything was explained patiently and perfectly. Savannah (my BMW’s name), saya thank you as well! Thank you, Ron!!