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West Herr Chevrolet of Williamsville always puts customers first!
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Colin Ramroop did a tremendous job getting me to a number I was trying to accomplish. Very well done top to bottom.
I have all service on my vehicle done at this dealership, where I purchased my vehicle.
Very knowledgeable staff. Excellent communication, answered all my questions satisfactorily. I feel like I got a great deal! I will refer all my friends to go to West Herr Chevy!
The salesman was excellent, we told him what we needed and how much we wanted to pay and he got us exactly what we wanted at the price we wanted to pay, stress free!
Bigger selections price is in the right compared to other dealer. Helpful and quick transaction.
Always great dealing with Dan and the West Herr service team. Highly recommend. Call them today
Great sales and service departments. Very friendly and act in a professional manner. Very impressed with the entire team. .
I took my 2025 Trax for an oil change,front end alignment,tire rotation and balance plus a broken key. I was told there was a bent wheel and it would cost over $700 for the wheel repair plus extra to calibrate. I took my car to Goodyear and was advised there was no damage to the wheel. I would have paid for unnecessary work. I also took my broken key for replacement since I have key protection. I left my 2 good keys for calibration. I picked up the keys and went to my car to try them .I realized I had the 2 good keys plus the broken one. I went back to tell them. I checked my purse 3 times and my car 3 times. They came out and checked my car twice. They saw me check my purse. Finally they decided to review the video feed. They came out and told me it was a miscommunication between management and the tecnician. I resent being thought of as a liar when it was their fault. I was given a free oil change in case "I had a bad taste in my mouth" I am insulted by my treatment. I also had issurs when I purchased my car. Calls not being returned. I would not recommend West Herr on Transit.:
This is my first new car purchase in a very long time. I had an excellent experience working with Nick and staff in purchasing my 2026 Trax LT. I am pleased with the deal I got, and I like the vehicle very much. I would highly recommend Nick at West Herr Chevy.
Got a fantastic deal. Max is an awesome salesman. Ask for him when you're looking for a new car . He will take care of you. I highly recommend West Herr Chevrolet !!!
West Herr was very honest, transparent, and accommodating. They made test drives and finding the perfect vehicle for my wife very easy
Service was great until I got home and realized my inspection was overdue and not addressed.
Shawn Stanley was very patient and knowledgable . He made sure to show me all of my options. I was very pleased with my experience at West Herr Williamsville.
Wilfredo was very professional, and efficient in helping me find what I needed! Made the trade in process extremely fast and easy. Would highly recommend him for future referrals
Nick Schultz was amazing to work with! I highly recommend contacting him. He made the transaction seamless and his professionalism was second to none!!